Due to COVID, I now work from home and was unable to work. Last month I started losing connection for hours at a time. I was required to reset my modem almost daily. I’ve had an ongoing issue with my internet connection for the past 10 months. Especially with the Holidays coming up.Ĭommitment to Keeping Customers Connected - NOT Moving my due date to the beginning of the month really helped me out. I also really like that I can change what day my bill is due.
#Comcast wifi amplifiers tv#
I would ask to please add a Reprogram Remote option to both the TV Troubleshooting tab, as well as in the Assistant for TV troubleshooting. It also has a link to the remotes manual, if you needed it. I especially like that you show a picture of each remote so it was easy to find the old remote I had. The remote link/page is awesome and really easy to use and understand. The link it brought me to, it’s a great link! It lists all the remotes, all the codes for my TV, and in a few minutes, I was controlling both power and volume to my silver remote with red OK button. So, I manually typed in Reprogram Remote, and the help I needed came right up. I used Xfinity Assistant, chose TV Troubleshooting, and there’s no remote troubleshooting option there either. Until then, I had an old remote I wanted to reprogram, and was surprised that there’s no option for this in the My Acct App under the TV Support section.
#Comcast wifi amplifiers update#
Great app, request update for TV Troubleshooting Hope that’s helpful to someone out there! Going in person makes ALL the difference. On the extremely rare occasions where I’ve had to use the phone, it’s been quite frustrating. There’s rarely more than a 10-15 minute wait, and the in person customer service is stellar. I might be the only one.but Im EXTREMELY happy with them. The last time in, without even asking, they gave me a month at 1/2 price, and gave me an extra month to catch up on payments. But when I go in, they ALWAYS help me whittle mybill down, remove any late fees, and find special bargains for me.
I’m pretty much stuck with them, as I live in a ‘dead zone’, and Xfinity (Comcast) is the ONLY signal that reaches us. I always go to one of their stores with changes to my account, and any problems. I don’t know how much of their CS is outsourced, but regardless, the support by phone is indeed horrible. I see a lot of complaints regarding customer service, so thought I’d leave this little tip.
Find the nearest Comcast Service Center.Request a call back from an Xfinity representative.Find out your tech’s estimated time of arrival.Check the status, reschedule or cancel your service appointment.Set up your remote to control all of your entertainment.Use the Xfinity assistant to ask questions and get help.Check the connection status of your devices and get updates on service outages.Refresh your X1 TV box and troubleshoot your Xfinity devices.
#Comcast wifi amplifiers password#
View or personalize your WiFi name and password.View information about your internet usage.View and edit your account information, such as your contact phone number, password and email address.Sign up for paperless billing with EcoBill to receive monthly statements to your email inbox instead of your mailbox.Check your balance, view your bill history, and pay your bill using a bank account, credit card or Apple Pay.It’s easy and fast to access and personalize your WiFi name and password, check for service outages, troubleshoot or refresh your equipment, view and pay your bill, find out your tech’s arrival time, view your channel lineup and update your account whenever and wherever you want. The hassle-free way to manage your Xfinity account anywhere, anytime – with no call needed.
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